I need help, not received payment since September last notice
Q) I need help, not received payment since September last notice I received from unemployment was on 9-26-2013 DE 5616 (9-13) STATED “CONTINUED CLAIM PROCESSING DELAYS” AND STILL I WAIT I’VE SENT COUNTLESS EMAILS REFERENCE# TO PROVE I HAVE SAT ON The PHONE for countless hours I’M AT A LOSS WILL SOMEONE PLEASE HELP ME THANK YOU TODAY IS OCTOBER 30 2013 12:35pm
A) I’m sorry to hear that you have been experiencing difficulties with your unemployment benefits. It sounds like you have been waiting for several weeks to receive your payments, and have been trying to contact your state’s unemployment office without success.
Here are a few steps that you can take to try to resolve the issue:
- Contact your state’s unemployment office again. Try calling their customer service line and explaining your situation. If you’re having trouble getting through on the phone, try sending an email or contacting them through their website.
- Ask to speak with a supervisor or a higher-level representative. If the customer service representative is not able to resolve your issue, ask to speak with someone who has more authority to make decisions and resolve problems.
- Follow up on your previous emails and reference numbers. If you’ve already sent emails to the unemployment office, try following up on them to see if you can get a response.
- Consider reaching out to your local elected officials for help. You can contact your local representative or senator to see if they can assist you in resolving the issue.
- If all else fails, consider filing an appeal. If your claim has been denied or if you are not receiving your benefits, you may have the right to appeal the decision. Contact your state’s unemployment office to find out how to file an appeal.
Remember to keep detailed records of all of your communication with the unemployment office, including dates and times of phone calls, emails, and letters. This can help you to provide evidence of your attempts to resolve the issue if you need to file an appeal or seek help from your elected officials.